The short version of what you agree to when you pay for a season. The full terms come with your payment link.
- What you get
- The tier's features as listed on this page, with the conditions stated beside them, for one season: 3 months, starting the day your Featured spots go live (within 2 working days of payment, once we have what we need to set you up). A trail stop needs a trail that matches what you make (chocolate, olive oil, coffee, sweets, food and pantry, or soap and skincare, more as we add them) and a place people can visit within about 5 km of the route. We'll tell you before you pay whether one fits. The monthly email spot starts when our monthly email does. There's no date yet, it isn't part of what you pay for until then, and we'll tell you before it starts.
- Always labelled
- Every paid spot says Featured, or Sponsored beside a guide. Paid posts on social media and YouTube are labelled as paid partnerships. We never hide it.
- Our words stay ours
- Paying never changes what we write about you, and it never buys a review. Your paid spots are labelled and use your words, checked by us. Your stops on our trails are written by us from the facts on your page.
- No promises of results
- We can't promise a number of visitors, clicks or sales. We show you the real count every month.
- Your photos and words
- You send them in writing and confirm you own them or have the right to share them. We use them on the site, in your social posts and in your Short during your season, and keep archived posts unless you ask us to take them down. Your Short is yours to reuse anywhere. We never use anything you haven't sent us.
- What we can refuse or edit
- Health claims, alcohol, infant products, anything misleading, or anything that breaks a platform's rules. We tell you why and suggest a fix.
- Price
- Fixed for the season. The founding price is held for 4 seasons in a row. No GST is charged while we're not registered for GST, and we'll tell you before that changes.
- No automatic renewal
- We send next season's link a week before your season ends, with your numbers. Don't pay it and your paid spots end on the season's last day, and your page goes back to Free. It never comes down unless you ask.
- Cancelling: the same rules both ways
- You can stop any time by replying to any email from us, and we can end it on the same notice. Either way, you get a refund for the whole months left. Either side can end it straight away if the other seriously breaks these terms.
- Removal
- Ask us to remove your page and it's gone within 48 hours, with a refund for any unused months.
- Who we are
- Made Down South, run by Wild Urban Organics (ABN 85 543 288 407), Busselton WA. Western Australian law applies.
- Your rights
- Nothing here takes away your rights under the Australian Consumer Law.